Two models, one platform. EU operators run on a monthly or annual subscription with a 2.5% Stripe Connect application fee. Caribbean operators (and other non-Stripe-supported markets) run on the Payment Agent model — subscription plus 4% agent fee plus Stripe processing pass-through.
No setup fees. Waivers included. 12-month commitment, cancel from the dashboard at end of term.
Go live today. Online booking, payments, waivers, and customer records.
Everything in Tier 1 plus full crew, HR, and finance.
Everything in Tier 2 plus hosted website, analytics, and API access.
All prices net of VAT.
German businesses with a valid VAT ID: 19% VAT charged on invoice (reverse charge applies if you provide a valid VAT ID).
Other EU businesses with a valid VAT ID: reverse charge applies per § 13b UStG and EU VAT Directive Art. 196. Invoice issued at 0% VAT; you self-assess in your country.
Non-EU businesses: invoice issued without EU VAT. Local tax obligations are your responsibility.
12-month commitment. Cancel from the dashboard at end of term — no call required.
In markets where Stripe does not natively support seller accounts (currently including Aruba), OpenShark LLC acts as your disclosed payment-collection agent. You remain the seller of record for your activities. We collect customer payments on your behalf, pass Stripe processing through at cost, retain a 4% agent fee, and remit the net to you after service-delivery confirmation.
Same feature set as the matching EU tier.
Same feature set as the matching EU tier.
Same feature set as the matching EU tier.
All prices exclusive of local taxes.
Stripe processing: passed through at cost (~4.4–5.4% typical for international consumer cards — see stripe.com/pricing).
Aruba operators: 7% BBO/BAVP/BAZV reverse charge applies to subscription and agent fees. You self-assess and remit per the Aruban LBBO.
OpenShark LLC acts as your disclosed payment agent. You remain the seller of record for the activity. Customer receipts show your business name as seller.
12-month commitment. Settlement via wire transfer after service delivery confirmation.
Enter your numbers — the comparison updates live.
| Feature | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Online booking engine | ✓ | ✓ | ✓ |
| Real-time availability | ✓ | ✓ | ✓ |
| Equipment & rental management | ✓ | ✓ | ✓ |
| Rentals | ✓ | ✓ | ✓ |
| Lessons | ✓ | ✓ | ✓ |
| Clinics | ✓ | ✓ | ✓ |
| Camps | ✓ | ✓ | ✓ |
| Packages | ✓ | ✓ | ✓ |
| Promotions | ✓ | ✓ | ✓ |
| Payments (Stripe Connect) | ✓ | ✓ | ✓ |
| Client self-booking portal | ✓ | ✓ | ✓ |
| POS walk-in bookings | ✓ | ✓ | ✓ |
| Manual staff assignment | ✓ | ✓ | ✓ |
| Customer records | ✓ | ✓ | ✓ |
| Waivers (included, no volume cap) | ✓ | ✓ | ✓ |
| Staff scheduling | — | ✓ | ✓ |
| Auto-assignment | — | ✓ | ✓ |
| Qualification tracking | — | ✓ | ✓ |
| On-call scheduling | — | ✓ | ✓ |
| Operational day view | — | ✓ | ✓ |
| Instructor contracts | — | ✓ | ✓ |
| Timesheets | — | ✓ | ✓ |
| Expenses | — | ✓ | ✓ |
| Internal messaging | — | ✓ | ✓ |
| Role-based access | — | ✓ | ✓ |
| Dynamic pricing | — | ✓ | ✓ |
| Reporting dashboard | — | ✓ | ✓ |
| Invoicing | — | ✓ | ✓ |
| Reconciliation | — | ✓ | ✓ |
| Full audit trails | — | ✓ | ✓ |
| GoBD export | — | ✓ | ✓ |
| Hosted website | — | — | ✓ |
| Custom domain | — | — | ✓ |
| SEO structured data | — | — | ✓ |
| Advanced analytics | — | — | ✓ |
| API access | — | — | ✓ |