Watersports & outdoor operator platform

Stop running your
operation on
WhatsApp.

Bookings, crew, payments, and resources — in one place. Built for surf schools, dive shops, kite centres, and every water operation in between.

Operators on Surfaced
Akuatiko · Aruba Surf schools Dive operations Kite centres Kayak tours Sailing schools Jet ski rentals Outdoor resorts Akuatiko · Aruba Surf schools Dive operations Kite centres Kayak tours Sailing schools Jet ski rentals Outdoor resorts

Most watersports operations run on
three tabs and a prayer.

01
Bookings live in a calendar appDouble-bookings happen. Confirmations go out late. Availability isn't visible online so customers call instead of booking.
02
Crew runs on WhatsApp groupsSchedules change, nobody sees it in time. Instructor qualifications aren't tracked. You're assigning sessions by memory.
03
Payments are a patchworkOne system for cards, another for cash, manual reconciliation at the end of every day. Finance takes a Sunday.
04
Existing platforms take too muchFareHarbor and Peek Pro charge 6% or more per booking, lock you into annual contracts, and weren't built for how your operation actually works.
Akuatiko operations, Eagle Beach Aruba
Eagle Beach · Aruba
Akuatiko Watersports

We were running bookings out of a spreadsheet and payments through two different systems. Surfaced put it all in one place. We had a live booking link before the end of the first day.

Akuatiko Watersports · Aruba · Tenant since 2025
01How it works
See the platform

Start with booking.
Grow from there.

One tool at a time. No overwhelming setup on day one. Activate what you need when you need it.

01
Get onlinein a day

Add your activities, set availability, connect payments. You'll have a live booking link customers can use before the end of day one.

Online booking engine
Real-time availability
Payment processing
Automated confirmations
POS walk-in bookings
02
Run the operationwithout the chaos

When you're ready, activate crew scheduling, qualification tracking, and finance tools. Your team sees only what they need.

Staff scheduling
Instructor qualifications
Auto-assignment
Timesheets & expenses
Invoicing & reconciliation
03
Own the businessnot just the season

Hosted website with your domain. Advanced analytics. API access for custom integrations. Built for operators who plan past the next tide.

Hosted website & custom domain
SEO structured data
Advanced analytics
API access
GoBD export (EU/Germany)
02Platform

Built so you
actually use it.

Every feature exists because an operator asked for it. Nothing buried in a settings screen you'll never find.

OnlineBooking

Customers book without calling you. Availability updates in real time. Confirmations go out automatically.

CrewScheduling

Assign instructors, track certifications, manage shifts. Auto-assignment when the schedule gets complicated.

Payments& Deposits

Stripe and Mollie. Accept cards, handle deposits, process refunds. Payouts land in your account.

CustomerRecords

Full booking history per customer. Know your regulars on arrival. Everything in one place, not spread across three apps.

ResourceTracking

Jet skis, wetsuits, boats, gear kits. Track what's out, what needs servicing, what's available for the next session.

Finance& Compliance

Invoicing, reconciliation, audit trails. GoBD export for German operators. Accounting that doesn't take your Sunday.

Switching from FareHarbor
or Peek Pro?
We'll map your data.
It takes a day, not a project.

No lock-in. Monthly billing. Your data exports as CSV on request, any time. Cancel from the dashboard — no call required. We don't make it hard to leave because we'd rather make it worth staying.

The 2% application fee is the lowest in the market for a platform that includes crew management, HR tools, and finance. FareHarbor charges 6% and doesn't have timesheets. Do the maths on your peak-season GMV.

03Platform tiers

What's in each tier

Activate tiers as your operation grows. Everything is included at the tier level — no per-feature add-ons.

Tier 1 Get online €70 / month incl. VAT
Booking
Online booking engine, real-time availability, client self-booking portal, POS walk-in bookings, individual & group lessons, clinics, camps, packages, promotions, channel manager.
Payments
Stripe (global) and Mollie (DACH & EU). Deposits, refunds, card-on-file. Payouts direct to your bank. Basic customer records and revenue reporting.
Resources
Equipment and rental management. Manual staff assignment. Basic customer records. Everything you need to take bookings and get paid.
Tier 2 Run the operation €150 / month incl. VAT
Crew
Staff availability scheduling, instructor qualification tracking, auto-assignment, on-call scheduling, operational day view, internal messaging. Role-based access: admin, manager, instructor, finance, back-office.
HR & Contracts
Instructor contracts, timesheets, expenses module. Dynamic pricing engine. Everything needed to run a team properly.
Finance
Reporting dashboard, invoicing, reconciliation, full audit trails, GoBD export for German operators. Accounting that doesn't take your Sunday.
Tier 3 Run the business €200 / month incl. VAT
Web presence
Hosted website with custom domain. SEO structured data. Replace your third-party booking site with something you own.
Analytics
Advanced analytics across bookings, revenue, crew utilisation, and customer behaviour. Understand your operation at depth.
Integrations
API access for custom integrations. Connect Surfaced to your existing tools, accounting software, or reporting systems.
04Pricing

How you pay depends on
where you operate.

Two models. One platform. EU operators run on a monthly subscription with a 2% application fee. Caribbean operators run on merchant-of-record settlement — no subscription, no Stripe account needed.

No setup fees. No lock-in. Monthly billing. Cancel from the dashboard.

Europe & Germany Subscription + 2% GMV fee · You keep your own Stripe Connect account
Tier 1
€70
/ month incl. VAT · + 2% per transaction
€58.82 net of 19% MwSt.

Go live today. Online booking, payments, and customer records.

  • Online booking engine
  • Client self-booking portal
  • POS walk-in bookings
  • Equipment & rental management
  • Lessons, clinics, camps, packages
  • Stripe & Mollie payments
Book a demo
Tier 3
€200
/ month incl. VAT · + 2% per transaction
€168.07 net of 19% MwSt.

Everything in Tier 2 plus hosted website, analytics, and API access.

  • Everything in Tier 2
  • Hosted website & custom domain
  • SEO structured data
  • Advanced analytics
  • API access
Book a demo
Aruba & Caribbean Merchant of record · No subscription fee · No Stripe account needed
What you keep
92.5%
of gross GMV · wire transfer after delivery confirmation

The 7.5% retained covers all Stripe processing costs and platform fees. No monthly invoice. No setup fee. No surprise charges.

  • No Stripe account needed
  • No monthly subscription
  • Full platform access
  • Settlement statements provided
  • Wire remittance post-confirmation
Talk to us
How settlement works
Customer pays Surfaced
We act as merchant of record. All payment liability sits with us. Your customer's receipt shows Surfaced.
You confirm delivery
After the session or rental is completed, you confirm in the platform. This triggers the remittance calculation.
We wire 92.5%
International wire with a full settlement statement. Your records are clean. No reconciliation required on your end.
05Common questions
What if we're already on FareHarbor?

We'll map your existing booking data. It takes a day, not a project. No contract to break — FareHarbor is month-to-month and so are we.

Are we locked in?

No lock-in. Monthly billing. Cancel from the dashboard — no call required. Your data exports as CSV on request, any time.

We're a small operation. Is this too much?

Start at Tier 1 — just bookings and payments. Nothing else activates until you want it. The setup takes one afternoon.

Book a demo.30 minutes. No commitment.

Tell us what you run. We'll walk through how Surfaced fits, and map a path from your current setup.

Email hello@surfacedhub.com with a line about what you run, or hit the button below.

Request demo

Your operation deserves
better than a spreadsheet.

Book a demo See the platform first →
No commitment. 30-minute call.
© 2026 Surfaced · OpenShark LLC Built for operators who'd rather be on the water